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Bush Veterinary Neurology Service (BVNS)

A doctor looking after a brown labrador.

Frequently Asked Questions

What forms of payment do you accept?

Thank you for choosing BVNS. Payment is due at the time services are rendered. If your pet requires hospitalization, diagnostic tests, or a surgical procedure, you will be presented with a treatment plan and an estimate of fees. We require a deposit with the balance due at the time of discharge.

For your convenience, we accept cash, local personal checks, ATM, MasterCard and Visa. Credit card payments can be made via the Online Payment links below.

We also accept CareCredit.

Where are you located?

Please visit our locations page to find the BVNS location nearest to you.

How do I schedule an appointment?

Many of our patients are referred to BVNS by your primary care veterinarian. You may also request an appointment by filling out our convenient appointment request form.

Pet Loss Support

Pet Loss Services

Pet Loss Support and Hotlines

The National Suicide Prevention Lifeline

Phone: (800) 273-TALK (8255)

A free, 24-hour support line available to anyone in emotional distress or a suicidal crisis.

Pet Loss Support Group in Ashburn – Ashburn Psychological Services

Location: 44110 Ashburn Shopping Plaza, Suite 251, Ashburn, VA 20147 (handicap accessible)

Phone: (571) 278-9162

Meets Every Third Tuesday of the Month from 7-8 PM.

Pet Bereavement Support Group sponsored by the Animal Welfare League of Alexandria

Location: Vola Lawson Animal Shelter, 4101 Eisenhower Ave, Alexandria, Virginia.

Phone: (703) 838-4774, extension 225

Meets on the first Wednesday of every month in the community room. A licensed grief counselor facilitates the group.

Pet Loss Support Group at Fairfax County Animal Shelter

Location: 4500 West Ox Road, Fairfax, VA 22030

Phone: Please call Cathy Reiter at (703) 830-1100

Meets on the third Wednesday of each month at 7:30 PM.

Grief Counseling Discussion Group

Grief Counseling Discussion Group with Doctor Barbara Kohl – A small discussion group meeting in Annapolis with the goal of imparting information, understanding and comfort for people who have lost a beloved pet companion. An experienced psychologist specializing in grief counseling (for loss of pets or people) will lead the discussions. Please contact Mr. Andy Furtado of CVRC at (410) 224-0121 about details of times and topics.

Pet Loss Support Online Chat and Telephone Hotlines

The Association for Pet Loss and Bereavement On-line Pet Loss Chats: Monday, Wednesday, & Friday nights from 8 – 10pm and Sunday afternoon from 2 – 4pm (EST). Anticipatory Bereavement Chat is available on Thursday nights from 8-10pm (EST)

Local Telephone Hotlines

PAL: People Animals Love Pet Loss Comfort Line Phone: (202) 966-2171.

Leave a message if calling after hours. Your phone call will be returned promptly.

Virginia-Maryland College of Veterinary Medicine Phone: (540) 231-8038

Available to answer calls Tuesday and Thursday evenings from 6 – 9pm. Messages may be left at this number during other times and Hot Line personnel will call you back during operating hours. All information is strictly confidential.

National Telephone Hotlines

The National Suicide Prevention Lifeline

Phone: (800) 273-TALK (8255) A free, 24-hour support line available to anyone in emotional distress or a suicidal crisis.

American Society for the Prevention of Cruelty to Animals (ASPCA)

Phone: 1 (877) GRIEF-10 (1 (877) 474-3310) – This is a direct line to ASPCA’s psychologist and grief counselor, Dr. Stephanie LaFarge, PhD.

Online Resources